Privacy Policy
Last updated: 27 August 2026
What we collect
When you create an account we store your name and email address. When you send a booking request or contact the concierge, we receive the details you include: your name, contact information and trip preferences. We do not collect payment details through this website.
How we use it
We use your information to operate your account, respond to requests, arrange bookings with suppliers, and improve the service. We share only what a supplier needs to fulfil your booking, and nothing more.
Where it lives
Account and booking data is stored with our infrastructure providers under access controls; transactional emails are delivered through our email provider. We do not sell personal information.
AI assistant conversations
Where assistant features are offered, messages are processed to generate responses and improve quality. Do not include passport numbers or payment details in chat; the concierge will collect sensitive details through appropriate channels.
Cookies and analytics
The platform uses technically necessary storage, including the session cookie that keeps you signed in. If analytics are introduced, this policy will be updated before they are enabled.
Retention
Account and booking correspondence is retained as long as needed to service your trips and meet legal obligations, then deleted or anonymised. You can request deletion at any time.
Your rights
You may request a copy or deletion of your personal information at any time. Applicable law governs these rights, including POPIA in South Africa and Law No. 2010/012 in Cameroon where relevant.
Contact
Privacy requests: hello@afriqj.com.
This is a launch template pending review by legal counsel. It must be reviewed before payment processing or marketing communications are enabled.
